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Terms
and Conditions
Use of Raresquare Studio
As part of our website and social media pages, you will be asked to
submit personal data on ordering the product. You are responsible for ensuring
that the data is complete and correct. You are obliged to treat your access
data confidential and protected from access by unauthorized third parties. Raresquare Studio reserves the
right to refuse the orders without giving reasons.
You indemnify Raresquare
Studio completely of any claim by third parties on first demand. Raresquare Studio is not
responsible for any type of loss resulting from late, damaged or canceled
delivery of any products.
Raresquare
Studio reserves the right to issue a warning, to terminate your product order, or to modify or delete content you have submitted, if you violate any of the
provisions. Any claims for damages by Raresquare
Studio remain unaffected.
PRICES AND SHIPPING FEES
For orders the prices which are listed at the time of your order on our
website or on WhatsApp will apply. These prices are inclusive of all taxes.
Shipping charges if applicable will be mentioned on our website.
PAYMENTS
Raresquare
Studio offers PayTM, Gpay, UPI, and other Mobile Wallets as payment options.
Customers who are not able to pay using these payment methods can contact our
customer care for alternate payment methods.
DELIVERY/SHIPPING POLICY
Delivery is done by our network of courier partners across India. We can
deliver to most addresses in India. Remote places and villages where courier
partners do not provide delivery may be served by India Post subject to their
availability.
Delivery will only be given to the shipping address provided by you.
Customers must enter the complete delivery address where they wish to deliver
the product when checking out. It is your responsibility that it is possible to
ship to the address during normal working hours.
In cases of force majeure, shipping duration may increase within reason.
Force majeure shall include strike, exclusion, official intervention, energy or
resource scarcity, shipping difficulties, business complications such as fire
or water damage to machinery, lightning, or any other unforeseeable business
complications for which raresquarestudio.com cannot be held responsible.
It is the responsibility of the user to record an unboxing video when the user
receives the parcel. This is essential in case of any delivery issues, as we
cannot assist with recovery without it. Ensure the video clearly shows the AWB
number on the sticker.
LIABILITIES
Raresquare
Studio is not liable for any type of physical, financial, or any other type of
loss arising from late, damaged, or canceled delivery of products.
SERVICE AND COMPLAINTS
Customer satisfaction is very important to us. We believe in providing
the best quality products. In case you have any complaints or issues, please
contact us on our WhatsApp number or our email address mentioned. All customer
queries will be responded in 2 working days.
IMAGE RIGHTS
All rights to use imagery on Raresquare
Studio's social media page and website lie with
Raresquare Studio or our partners. The use of the material – in whatever form – is
prohibited unless explicit permission from raresquarestudio.com has been
granted.
Refund policy
Raresquare
Studio is not held responsible for any refund request after the order is
received by the customer.
CANCELLATION POLICY
Please note that there may be certain orders that we are unable to
accept and must cancel. We reserve the right, at our sole discretion, to refuse
or cancel any order for any reason.
You can cancel the product within 24 hours of the order being placed via our
Whatsapp platform or E-mail.